Jan
HNB Assurance PLC has announced a special relief initiative titled “HNB Assurance Gift of Protection”, offering a free life insurance cover of Rs. 1 million to its policyholders affected by the recent Dithwa Cyclone. The initiative reflects the company’s deep commitment to safeguarding customers by ensuring they stay protected in any event no matter what.
According to information released by authorities, the recent cyclonic weather event and flooding in Sri Lanka late last year have impacted hundreds of thousands of individuals, caused widespread damage to homes and livelihoods, and resulted in economic losses amounting to several billions of rupees, particularly affecting agriculture, small businesses, and daily wage earners, apart from the colossal damage to national infrastructure. Beyond immediate physical damage, such events place significant financial strain on families, often disrupting income streams and affecting their ability to sustain long-term financial commitments.
Recognising this reality, HNB Assurance has stepped forward to ensure that protection remains intact when it is needed most. Under this initiative, customers affected by the Dithwa Cyclone can avail themselves of the free life cover irrespective of whether their existing policy is active or lapsed, acknowledging that short-term financial pressures may impact policy continuance during periods of crisis.
To benefit from the cover, affected endowment policy holders of the company are required to download and complete a simple application form and submit it to their nearest HNB Assurance branch or respective bancassurance officer for verification.
Commenting on the initiative, Lasitha Wimalaratne Executive Director / CEO of HNB Assurance stated: “Natural disasters do not only damage property; they disrupt livelihoods and place immense financial pressure on families. We understand that, in such moments, maintaining insurance policies may become challenging. The ‘Gift of Protection’ is our way of ensuring that our customers continue to have life protection in place, regardless of circumstances. This initiative reflects our enduring commitment to stand by our customers, not just as an insurer, but as a responsible and caring partner.”
To be eligible for this scheme, customers must have had an active endowment life insurance policy as at 30th November 2025, which is not surrenderd, cancelled or have a death claim between 30th November and the date of enrollment. Single Premium and Group Life policies are excluded from this offer. The lives covered under this scheme will be limited to the main life assured and the spouse. The period of enrollment would be between 1st January 2026 to 31st March 2026.
Through the HNB Assurance Gift of Protection, the company reinforces its belief that true protection is about empathy, continuity of protection, and standing shoulder to shoulder with customers through every phase of life.
The policy details including all entitlements, benefits, conditions, and exclusions and be accessed via https://www.hnbassurance.com/pdf/downloads/1767342580_8931.pdf
Jan
HNB Assurance enters 2026 with renewed purpose and clear ambition as it moves into a defining phase of its 10 in 5 strategic journey. With the final leg toward achieving a 10% life insurance market share by 2026 now in focus, the company is gearing up for a year of transformation, innovation, and accelerated growth.
Closing 2025 on a strong note, HNB Assurance delivered outstanding results, continuously achieving growth above the industry average while strengthening its people, partnerships and brand. Industry awards, other achievements, and continued customer trust reflect the company’s strong performance and ongoing commitment to providing meaningful protection solutions for all Sri Lankans.
Commenting on the year ahead, Lasitha Wimalarathne, Executive Director / Chief Executive Officer of HNB Assurance, stated, “Guided by our 2026 theme, ‘Reimagine. Reinvent. Redefine.’, we are setting our sights beyond convention. Our aim is to reimagine what is possible for the life insurance industry, for our customers, and for the communities we serve, while laying a strong foundation for the next 25 years as a trusted life insurance partner in Sri Lanka. This year, we also celebrate 25 years of HNB Assurance, a milestone that is special in itself and a testament to the trust and support of our customers, partners and people. For us, success is not defined solely by financial performance. It is measured by the trust we earn, the promises we honor, the lives we protect, and the positive impact we create for all our stakeholders. Our ambition is clear, to be a top-tier life insurance company that sets benchmarks in customer experience, professionalism and people development.”
For HNB Assurance looking back at a year of progress and recognition, the collective efforts of the team have created a strong momentum for the year ahead.
“The progress we have made gives us strong confidence as we enter the final phase of our 10 in 5 journey. Being recognized as the Best Life Insurance Company at the Global Brand Awards 2025, receiving the National-level Silver Award for Local Market Reach and the Insurance Sector Gold Award at the National Business Excellence Awards, and being named Best Life Bancassurance Provider in Sri Lanka for the fifth consecutive year by the Global Banking and Finance Review, UK, reflect the consistency of our performance, the strength of our strategy, along with the passion, and commitment of our people.”
Additionally, “ we ranked among the Top 40 Best Workplaces in Sri Lanka by Great Place to Work and are equally proud to be recognized as one of the Best Workplaces for Women 2025 and to continue being celebrated as a mom-friendly workplace, alongside several other accolades across marketing, and people excellence. These recognitions reaffirm our belief that a strong, inclusive, and values-driven culture is key to sustainable performance.” Lastly, “as we step into 2026 with optimism and confidence, we take with us the lessons and energy from the past year. Together, we will try new ways of doing things, explore new opportunities and continue to make a real difference for our customers, our people, and the communities we serve.
Dec
HNB Assurance PLC successfully completed all major phases in its multi-year transformation program, an integral component of the Technological Transformation Pillar under the company’s SET Framework – (Sales Force Expansion, Exceptional Customer Service and Technological Transformation), introduced in 2022 when the company introduced its strategy to achieve 10% market share by 2026.
As part of the technology pillar, HNBA undertook a complete redesign and redevelopment of its core insurance management system to enhance agility, operational resilience, and digital capability across all customer touchpoints. The new core system NSure Insurance Suite, powered by KGiSL- a BFSI-centric Multiproduct Enterprise Software Product Company, went live in mid-2024, followed by the successful completion of full data migration in 2025. With these phases completed, HNB Assurance is now gearing up for the next stage, Java migration, which will further optimize performance and scalability. Additionally, KGiSL has trained and certified HNBA’s teams on maximizing NSure’s capabilities, empowering them to achieve minimal TAT and consistent operational excellence.
Speaking on the organization’s transformation journey, Lasitha Wimalaratne, Executive Director / Chief Executive Officer of HNB Assurance PLC “This transformation is not just a system upgrade, it is a reinvention of how we serve our customers, partners, and employees. Over the past few years, our teams have worked tirelessly to rebuild our technological backbone while keeping customer needs at the center. Completing both systems go-live and data migration marks a defining moment for HNB Assurance as we prepare for a future that demands speed, intelligence and digital readiness.”
Commenting on the successful delivery, Chief Information Officer / GM Suneth Jayamanne of HNB Assurance PLC, added, “Modernizing a core system of this scale required precision and a great deal of discipline from every stakeholder involved. With the data migration now complete, we are entering the next critical phase, Java migration. This will unlock even greater system performance, improve integration capabilities, and strengthen our ability to innovate faster. We are confident that our upgraded core will serve as a solid foundation for the next decade of digital evolution.”
The NSure core system, developed by KGiSL, is a comprehensive insurance management solution covering the full lifecycle from quote to claim. The platform supports all business lines and is designed with flexible architecture that allows incremental or full-suite adoption based on organizational requirements., It ensures insurers stay aligned with evolving technology while minimizing operational disruptions.
Sharing his thoughts, Mr. Prassadh Shanmugam, Director & CEO KGiSL, “Our partnership with HNB Assurance has been built on trust, empathy, and a shared vision for digital excellence. This relationship not only strengthens our presence in Sri Lanka but also underscores our commitment to driving meaningful innovation in the insurance industry. The NSure core platform empowers HNBA with a future-proof foundation, enabling agility, improving user experience, and ensuring a seamless journey for policyholders and insurers alike. We are proud to support HNBA as they move toward the next stage of Java migration and continued innovation, with a clear roadmap to bring AI capabilities into their ecosystem in the near future to enhance decision-making, boost operational performance, and elevate customer satisfaction.”
Solution by Xiteb®
