HNB Assurance PLC (HNBA) recently entered into a Memorandum of Understanding (MoU) with DOK Solutions Lanka (Pvt) Limited (DOK), a leading record management and business process management company in the country. The MoU was signed by Mr. Lasitha Wimalaratne, Chief Executive Officer of HNBA and Mr. Phiroze Pestonjee, Managing Director of DOK. This partnership will provide HNBA a hassle-free insurance policy management mechanism with high service and information security standards, ensuring overall operational cost reduction through outsourcing.
Sharing his views on the partnership, Chief Executive Officer of HNBA, Mr. Lasitha Wimalaratne stated, “HNBA is thrilled to join hands with DOK with the sole objective of enhancing our operational and service excellence. An effective policy management mechanism is key to providing an uninterrupted service at all times. Accordingly, DOK will provide end-to-end policy management solutions by customizing policies based on needs, printing of policy documents and preparation and handing over for delivery. This offsite process management solution will reduce the Company’s operational cost and the solutions offered by DOK will guarantee high levels of efficiency and will further improve the levels of service delivery of the Company”.
Mrs. Prabodhanie Wanigasundara, Chief Operating Officer of DOK expressed her views stating, “It’s a privilege for us to partner with a reputed servicer provider such as HNB Assurance, a company which always display customer centricity. We are happy to deliver the promise of HNB Assurance to their valued customers by offering a more simplified and customized policy to the end customer within the shortest possible time”.
HNB Assurance PLC (HNBA) is a leading Life Insurance company in Sri Lanka with a network of 64 branches. HNBA is a Life Insurance company with a rating of ‘A+’ (lka) by Fitch Ratings Lanka for 'National Insurer Financial Strength Rating'. Following the introduction of the segregation rules by the Insurance Regulator, HNB General Insurance Limited (HNBGI) was created and commenced its operations in January 2015; HNBGI continues to specialize in motor, non-motor and Takaful insurance solutions and is a fully owned subsidiary of HNB Assurance PLC. HNB General Insurance has been assigned a 'National Insurer Financial Strength Rating' of ‘A+’ (lka) by Fitch Ratings Lanka Limited. HNBA is rated within the Top 100 brands and Top 100 companies in Sri Lanka by LMD and HNB Assurance has won international awards for Brand Excellence, Digital Marketing and HR Excellence including the Great Place To Work® Certification, and won many awards for its Annual Reports at award ceremonies organized by the Institute of Chartered Accountants of Sri Lanka.
Established in 2010, DOK Solutions offers a wide range of document management services including physical archiving, document digitizing / scanning, data capturing, document management solutions, insurance policy management and other business process management services to public and private sector institutes in Sri Lanka. DOK Solutions is accredited with ISO 27001, ISO 9001 and 45001.DOK Solutions got recognized as one of the 10 best places to work, under the IT/ITES category in Sri Lanka by Great Place to Work® 2022 awards. During its decade of operations, the company gradually expanded its service portfolio and customer base, achieving a steady revenue growth with a CAGR of 21 percent. The company serves a wide range of customers including leading banks, insurance companies, finance companies, private hospitals, educational institutes, manufacturing companies, retail sector and other corporate establishments.
Jun
Marking a significant milestone in its journey as it celebrates 25 years of trust and transformation, HNB Life has introduced Privileged Protect, a novel universal life insurance solution designed to meet the evolving financial and protection needs of modern Sri Lankans.Developed as an evolved protection offering, Privileged Protect combines short-term premium commitments with long-term financial security, giving customers the flexibility to build wealth while safeguarding their future and loved ones.Designed for individuals seeking comprehensive life protection with greater financial convenience, the product offers a shorter premium paying term while ensuring continued long-term coverage and investment growth opportunities. The policy also includes six compulsory protection benefits, dividend and loyalty dividend entitlements, partial withdrawal facilities after five years, and the ability to convert the maturity value into a monthly income stream. Customers are also provided the flexibility to continue optional riders beyond the premium paying term and enhance their investment through top-up premiums.Commenting on the launch, Lasitha Wimalaratne, Executive Director / Chief Executive Officer of HNB Life, stated, “As we embark on a bold new chapter as HNB Life, the introduction of Privileged Protect reflects our commitment to continuously evolve alongside the changing aspirations of our customers. Today’s customer seeks greater flexibility, stronger protection, and smarter financial planning solutions that align with their lifestyle and long-term goals. This product has been thoughtfully designed to address those expectations while delivering the security and confidence our policyholders value. As we celebrate 25 years of excellence, we remain focused on shaping the future of insurance through innovative solutions that are relevant, accessible, and future-ready.”Also sharing his thoughts, Dinesh Udawatta, Executive Vice President / Chief Technical Officer stated, “The modern customer is increasingly looking for insurance solutions that go beyond traditional protection. Privileged Protect is an evolved offering built around convenience, flexibility, and long-term value creation. It is designed for individuals who want to secure their future with shorter payment commitments while continuing to enjoy meaningful protection and wealth accumulation benefits. As HNB Life, we are committed to introducing customer-centric innovations that empower Sri Lankans to confidently plan for the future.”With the launch of Privileged Protect, HNB Life continues to strengthen its portfolio of future-focused insurance solutions, reinforcing its commitment to protecting lives while empowering customers to achieve long-term financial wellbeing in an ever-evolving world. HNB Life PLC is licensed by the IRCSL and all policyholders are advised to read the policy document before concluding a sale to understand benefits, exclusions, terms and conditions.
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May
HNB Life, previously known as HNB Assurance, proudly marks another milestone in its 25 year journey of trust and protection, securing the prestigious ‘Best Life Bancassurance Provider – Sri Lanka’ award from for the sixth consecutive year.This continued recognition reflects HNB Life’s enduring legacy, built over 25 years of delivering reliable, customer-centric insurance solutions and excellence in bancassurance.The accolade comes on the back of a remarkable year for HNB Life’s Partnership Channel, which surpassed LKR 10 billion in Gross Written Premium (GWP), recording an impressive 58% growth. The channel also achieved a 58% growth in New Business Premium (NBP), further demonstrating strong market momentum. Adding to this success, the channel recorded its highest-ever number of MDRT, COT, and TOT achievers, underscoring the strength and capability its sales force.Commenting on the achievement, Executive Director / CEO Lasitha Wimalaratne stated, “As we celebrate 25 years of trust, this recognition holds special significance for us. Winning this award for the sixth consecutive year is a testament to the strong foundation we have built over the years as HNB Assurance, and the exciting future we are shaping as HNB Life. I must convey my sincere gratitude to our parent company Hatton National Bank, along with our valued bancassurance partners, for their continued trust and support, which has been instrumental in this journey. It also reflects the confidence our customers place in us and the dedication of our teams who consistently strive for excellence.”Executive Vice President / Chief Business Officer – Partnerships, Sanesh Fernando, also shared his thoughts, “This achievement is a reflection of the incredible journey we have built together with our partners over the years. Crossing the LKR 10 billion mark with a 58% growth, alongside achieving our highest MDRT, COT, and TOT numbers, is a proud moment for all of us. It speaks to the strength of our partnerships, the resilience of our teams, and our shared vision to deliver meaningful protection solutions to our customers. As we step into this next chapter as HNB Life, we are excited about what lies ahead and the opportunity to build on this momentum. Winning this award for the sixth consecutive year is truly special and I’d like to sincerely thank the management of Hatton National Bank, our partner banks, and our broker network for standing by us and supporting us every step of the way.”
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May
HNB Life PLC reported a strong start to the year for the three months ended 31 March 2026, continuing its growth trajectory following its recent rebranding and reinforcing its position as a leading life insurer in Sri Lanka.The Company recorded Life Gross Written Premium of Rs. 7.01 Bn for the period, reflecting a strong growth of 54 percent compared to Rs. 4.55 Bn in the corresponding period of 2025. Net Written Premium also rose by 54 percent to Rs. 6.69 Bn, demonstrating sustained momentum in both new business generation and policy persistency.Total Net Income grew by 39 percent to Rs. 8.69 Bn, supported by a healthy underwriting performance and steady investment income. Interest and dividend income contributed Rs. 2.05 Bn during the period, reflecting the strength and scale of the Company’s investment portfolio.The Company’s financial position remained robust, with total assets increasing to Rs. 71.38 Bn as of 31 March 2026, compared to Rs. 68.44 Bn at the end of 2025. Financial investments grew to Rs. 64.39 Bn, while the Life Insurance Fund expanded to Rs. 52.55 Bn, highlighting the continued accumulation of long-term policyholder funds and business growth. Total Equity stood at Rs. 11.45 Bn, providing a strong capital base to support future expansion.Profit After Tax for the Company stood at Rs. 0.21 Bn for the period and is reported without any surplus transfer from the Life Insurance Fund, which is usually done after the year end valuation. Profitability was impacted by low-Interest rate environment as well as by fair value movements in the equity portfolio during the period. These movements are consistent with market conditions and reflect the inherent volatility associated with equity investments.Commenting on the performance, Chairman Mr. Stuart Chapman stated, “The rebranding of the Company represents a defining milestone in our journey, one that reaffirms not only our identity but also our long-term strategic intent as part of the Hatton National Bank Group. As a subsidiary of HNB, we continue to operate with the same vigor, discipline and sense of purpose that have underpinned our progress over the years, while drawing strength from the stability and heritage of the Group. It is particularly encouraging to witness the Company sustaining its growth momentum in the early part of 2026, despite a dynamic and evolving economic landscape. We remain confident in our ability to build on this foundation and pursue sustainable growth alongside HNB General Insurance Ltd., as we continue to create enduring value for all our stakeholders.”Executive Director and Chief Executive Officer Mr. Lasitha Wimalaratne stated, “Our performance in the first quarter of 2026 reflects the consistency and discipline with which we have executed our strategy over the past four years. Throughout this period, we have methodically strengthened our distribution capabilities, enhanced advisor productivity, invested in digital enablement and refined our customer centric value proposition. This has enabled us to deliver sustained premium growth while maintaining a strong focus on quality and long-term value creation. At the same time, we have continued to expand our balance sheet, with steady growth in total assets, financial investments and the Life Insurance Fund reflecting the underlying resilience and scalability of our business. While short term profitability has been influenced by low-Interest rate environment and market related movements in the equity portfolio, the core fundamentals of the business remain robust, positioning us well to sustain our growth trajectory and deliver meaningful value to our policyholders and shareholders over the long term.”With strong premium growth, a steadily expanding Life Insurance Fund and a resilient balance sheet, HNB Life PLC remains well positioned to sustain its growth trajectory and deliver value to policyholders and shareholders alike.
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